This grant funded a new volunteer coordinator and provided additional hours for Women’s and Family Services Coaches – a program designed to provide homeless individuals and families at Casa Esperanza’s shelter and day center access to services that lead to stable housing and employment. Casa Esperanza uses a relationship building approach – a “homeless coaching” model focused on individual and gender needs. Because the center is not likely to be able to hire enough professionals to solve the problems of homelessness, addiction and mental illness, it hopes to expand impact by utilizing the help of volunteers, backed by professionals, who care deeply about helping the less fortunate.